Tracked delivery anywhere in United Kingdom. It is free on orders of £100 or more, and a flat £25 below that. Allow 5 to 7 days, after a 24 to 48 hour handling time.
For most online purchases, tell us within 14 days after delivery if you want to cancel, then return the goods within another 14 days. Statutory exceptions apply, and the refunds and returns page explains the practical steps and who pays return costs.
If it arrives damaged, faulty, incorrect or not as described, we put it right at no cost to you, return postage included. Your rights under the applicable United Kingdom consumer protection law are not affected.
Model-aware guidanceConfirm the required pellet specification in the appliance manual before use. Heat output, emissions and cooking suitability depend on the appliance, fuel and operating conditions.
Use requirementsStore the bag dry and away from ignition sources. Follow the fuel and lighting instructions for the exact appliance; never add pellets to a fire unless its manufacturer permits it.
United Kingdom deliveryStandard delivery is £25 below £100 and free from £100 after discounts. Contact us before ordering if you need an express estimate.
About this product
Wood fuel pellets for appliances that expressly list the pellet type as compatible.
Confirm the required pellet specification in the appliance manual before use. Heat output, emissions and cooking suitability depend on the appliance, fuel and operating conditions.
Wood fuel pellets for appliances that expressly list the pellet type as compatible.
Confirm the required pellet specification in the appliance manual before use. Heat output, emissions and cooking suitability depend on the appliance, fuel and operating conditions.
Wood fuel pellets for appliances that expressly list the pellet type as compatible.
Confirm the required pellet specification in the appliance manual before use. Heat output, emissions and cooking suitability depend on the appliance, fuel and operating conditions.
Store the bag dry and away from ignition sources. Follow the fuel and lighting instructions for the exact appliance; never add pellets to a fire unless its manufacturer permits it.
Still deciding?
Not sure yet? That is fine.
For most online purchases, tell us within 14 days after delivery if you want to cancel, then return the goods within another 14 days. Statutory exceptions apply; see our refunds and returns page for the practical steps and costs.
If it turns up damaged, faulty, incorrect or not as described, that is on us: tell us and we put it right, return postage included. Your rights under the applicable United Kingdom consumer protection law come first. Read the full detail on our refunds and returns page, or ask us anything before you order.
WHAT SHOULD I CHECK BEFORE USING THE WOOD FUEL PELLETS?
Confirm the required pellet specification in the appliance manual before use. Heat output, emissions and cooking suitability depend on the appliance, fuel and operating conditions.
WHAT SAFETY GUIDANCE APPLIES TO THE WOOD FUEL PELLETS?
Store the bag dry and away from ignition sources. Follow the fuel and lighting instructions for the exact appliance; never add pellets to a fire unless its manufacturer permits it.
WHERE MAY THE WOOD FUEL PELLETS BE USED?
Use it only in a location expressly permitted by the exact model's manufacturer instructions and by any building, tenancy, property-management and fire-safety rules that apply.
WHAT FUEL OR POWER DOES THE WOOD FUEL PELLETS REQUIRE?
Use only the fuel, cylinder, electrical supply or other power source specified for the exact model. Contact us before ordering if that requirement is not clear.
HOW DO I CONFIRM THE EXACT WOOD FUEL PELLETS MODEL?
Ask us for the current model identifier and supplied documentation before ordering when a model-specific feature, fuel or location matters to you.
DOES THE WOOD FUEL PELLETS REQUIRE ASSEMBLY OR INSTALLATION?
Follow the supplied instructions. Do not assume assembly, mounting, gas work or electrical work is included; use a suitably qualified person where the instructions or local rules require one.
WHAT CLEARANCE DOES THE WOOD FUEL PELLETS NEED?
Use the clearances stated for the exact model. Product photographs and overall dimensions do not replace the manufacturer's hot-surface and combustible-material clearances.
CAN CHILDREN OR PETS BE NEAR THE WOOD FUEL PELLETS?
Keep children and pets outside the required safety perimeter and under supervision. Surfaces, flames, fuel, ash and electrical parts may remain hazardous during and after use.
MAY THE WOOD FUEL PELLETS BE LEFT UNATTENDED?
No active flame, combustion appliance or portable heater should be left unattended. Shut down and cool the product as the manufacturer directs.
CAN I MOVE THE WOOD FUEL PELLETS WHILE IT IS OPERATING?
Do not move, refuel, service or store it while it is operating, lit or hot. Follow the exact model's shutdown and cooling instructions.
HOW SHOULD I STORE THE WOOD FUEL PELLETS?
Allow it to cool fully, then store it dry and secure as directed. Store fuel, cylinders, packets and electrical leads according to their separate instructions.
HOW SHOULD I CLEAN THE WOOD FUEL PELLETS?
Disconnect or shut down the product and allow it to cool completely. Use only the cleaning method and tools permitted for the exact materials and model.
WHAT MAINTENANCE DOES THE WOOD FUEL PELLETS NEED?
Inspect it at the intervals stated by the manufacturer. Stop using it if fuel, electrical, structural or heat-affected parts appear damaged or incomplete.
WHAT IF THE WOOD FUEL PELLETS ARRIVES DAMAGED?
Do not assemble or operate a damaged item. Photograph the item and packaging and contact us promptly so we can assess a replacement, repair or return.
WHAT IS INCLUDED WITH THE WOOD FUEL PELLETS?
The product page describes the known configuration. Confirm included parts, fuel, cylinders, batteries, leads, fixings and accessories with us before ordering if they affect your setup.
WHICH ACCESSORIES WORK WITH THE WOOD FUEL PELLETS?
Use only accessories listed as compatible by the exact product or accessory manufacturer. Similar dimensions or names alone do not establish compatibility.
HOW DO I CHECK THE WOOD FUEL PELLETS DIMENSIONS?
Compare the listed dimensions with the available space and the manufacturer-required clearances. Ask us to confirm any measurement that is critical to installation.
DOES THE WOOD FUEL PELLETS INCLUDE A WARRANTY?
Contact us before ordering for the current supplier or manufacturer warranty terms for the exact model. Your statutory rights under UK law are separate.
CAN I RETURN THE WOOD FUEL PELLETS IF I CHANGE MY MIND?
For most online purchases, tell us within 14 days after delivery if you want to cancel, then return the goods within another 14 days. Statutory exceptions and the practical steps are explained in the refunds and returns policy.
WHAT IF THE WOOD FUEL PELLETS IS FAULTY OR NOT AS DESCRIBED?
Contact us promptly with the order number and evidence. We will assess the remedy required by the Consumer Rights Act 2015, and nothing in our policy limits rights that cannot be excluded under UK law.
HOW MUCH IS STANDARD DELIVERY FOR THE WOOD FUEL PELLETS?
Standard delivery is £25 when the item total after discounts is below £100 and free when it is £100 or more.
HOW LONG DOES DELIVERY OF THE WOOD FUEL PELLETS TAKE?
Allow 24 to 48 hours for handling and then 5 to 7 days for standard delivery. We send tracking after dispatch.
IS TRACKING PROVIDED FOR THE WOOD FUEL PELLETS?
Yes. We email the tracking information after dispatch to the address used for the order.
IS EXPRESS DELIVERY AVAILABLE FOR THE WOOD FUEL PELLETS?
Express Shipping is £25 where available. Contact us for the current estimate before ordering; no faster time is promised without a confirmed carrier estimate.
WHAT CURRENCY IS THE WOOD FUEL PELLETS PRICE SHOWN IN?
All displayed prices and checkout totals are in pounds sterling (GBP).
HOW CAN I PAY FOR THE WOOD FUEL PELLETS?
Checkout supports credit and debit cards through Stripe and PayPal. The payment provider handles payment details.
CAN I USE A DISCOUNT CODE ON THE WOOD FUEL PELLETS?
Enter an eligible code in the cart. Delivery thresholds are calculated from the item total after discounts.
CAN I CANCEL THE WOOD FUEL PELLETS ORDER?
Contact us as soon as possible. An order may be cancelled at no charge until it ships; after dispatch, the returns policy applies.
HOW DO I ASK A QUESTION ABOUT THE WOOD FUEL PELLETS?
Email theteam@myfirepit.uk with the product name and the setup detail you need confirmed. For an existing order, include its payment reference or order number.
WHERE CAN I READ THE WOOD FUEL PELLETS MANUFACTURER INSTRUCTIONS?
Use the documentation supplied with the exact model. Ask us for the current model identifier before ordering when you need to review model-specific instructions in advance.
The complete guide
Buying Guide
6 min readFire Pit Company
About the Wood Fuel Pellets
Wood fuel pellets for appliances that expressly list the pellet type as compatible.
Confirm the required pellet specification in the appliance manual before use. Heat output, emissions and cooking suitability depend on the appliance, fuel and operating conditions.
Use and safety
Store the bag dry and away from ignition sources. Follow the fuel and lighting instructions for the exact appliance; never add pellets to a fire unless its manufacturer permits it.
United Kingdom delivery
Standard delivery is £25 below £100 and free from £100 after discounts. Express delivery is £25 where available; contact us for the available estimate before ordering.
Not sure which model suits your home, or whether something will fit the space you have? Ask before you order. Free delivery across the United Kingdom on orders of £100 or more.
